Whenever anything is not quite right: we will find a solution

We want our customers to be happy and contented. And that is best assured by having everything in proper working order. But sometimes things just happen: lost your keys? Appliance not working? Need a minor repair? Technical disruption? Damage to building or installation? Water damage?

Our Serviceline staff can be reached every day and, in an emergency, around the clock on 058 360 36 66. 

Of course you can also contact us by email to report your concern: serviceline [at]

  • E-mails are checked and answered during the following times:
    Monday to Friday, 7am to 5pm.
  • Your e-mail will not be dealt with on the following Zurich public holidays:
    New Year’s Day and Berchtold Day, Good Friday and Easter Monday, Sechseläuten (afternoon), Labour Day, Ascension Day, Whit Monday, Swiss National Day, Knabenschiessen (afternoon), Christmas Day and Boxing Day. In case of emergency, please contact us by telephone on the above number. 

Please note that for all enquiries, we will first check whether Livit Facility Management Services AG is responsible for the property. This information can be found on the notice board in the display case at the entrance to the property.