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You will find answers to frequently asked questions here.

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How and during which hours can I reach the Livit Serviceline?

Our Serviceline can be reached 24/7 by calling 058 360 36 66 and will take your call at all hours. Please note that we first check all enquiries to see whether the Serviceline is responsible for the property. 

How do I reach my caretaker?

Please check the notice in the display case. There you will find information on how to reach your caretaker and their telephone number.

Is the caretaker for my building always on site?

Your caretaker is in charge of several properties and is not always on site, i.e. the caretaker's office may not be located in your building. We do everything we can to handle your request as quickly as possible.

Is the Livit Serviceline responsible for my building?

Please check the notice in the display case at the entrance to the property. There you will find the correct contact person with contact details.

What is the Livit Serviceline?

The Serviceline is the contact point for all reports of malfunctions, damage, mould growth, required repairs and maintenance work, and more. Please check the notice in the display case in your building to see whether the Serviceline is responsible for your property. The display case is located at the entrance to the property.

What is the scope of responsibility of the Livit Serviceline?

Our Serviceline is responsible for all concerns such as malfunctions, repairs, damage, mould growth, lawn mowing, etc. Would you like to request a repair? Then please observe the following information for quick handling.

Who is responsible for cleaning, maintenance and repairs in my apartment?

Please check the notice in the display case at the entrance to the property. There you will find the correct contact person with contact details, who will be happy to answer your questions regarding cleaning or maintenance and repair work.

Who is the caretaker for my building?

Please check the notice in the display case. There you will find the correct contact person with contact details, who will be happy to answer your questions regarding cleaning or maintenance and repair work in your apartment and building.

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